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06 // Services

IT Services

Managed

Managed IT and day-to-day support for Utah businesses — dental and medical offices, law and insurance firms, and property management companies.

A Handcrafted Solutions technician servicing a workstation at a desk in front of a network rack.
Managed

// Overview

We look after the computers, servers, and networks Utah businesses run on — dental and medical practices, law offices, insurance agencies, and property management companies. Your staff get a real person to call; you get someone watching the things that quietly break.

Day to day that means managed workstations and servers, Microsoft 365 accounts and email, patching and updates, endpoint security, backup, and network monitoring — plus on-site help when something needs hands on it, across Salt Lake and Utah counties.

HCS started in IT before it ever pulled a cable, and it still runs managed IT every day. You do not need to be an existing client, and we do not need to have built your network — though when we have, everything from the switch to the workstation answers to one team.

// Included

What you get

  • Managed workstations & servers

  • Microsoft 365, email & accounts

  • Patching, updates & endpoint security

  • Backup & recovery

  • Network monitoring & alerts

  • Helpdesk — a real person, not a ticket queue

  • On-site support across Salt Lake & Utah counties

  • New hire setup & offboarding

// Process

How it works

STEP 01

Walkthrough

We assess your property on-site — what’s there, what’s failing, and what you actually need.

STEP 02

Design

A system engineered around how your property actually works — not a catalog page.

STEP 03

Install

Our own team installs, cables, and configures everything end to end.

STEP 04

Support

Ongoing management and a team that picks up the phone when you call.

// Platforms

Built on platforms you can trust

We run Microsoft 365 for most of our clients and build on the same UniFi networks we install — so when the problem sits between the workstation and the switch, it is still one team answering the phone.

Ubiquiti UniFi
UniFi

UniFi Partner Program member

We’re part of Ubiquiti’s UniFi Partner Program, with direct partner support from Ubiquiti on the systems we install and manage.

// Fit

Who it’s for

  • Dental & medical offices
  • Law firms & legal offices
  • Insurance agencies
  • Property management companies
  • Professional & business offices

Need someone to run your IT?

Get a free, no-obligation quote from the Wasatch Front’s trusted commercial technology partner.