All services

06 // Services

IT Services

Managed

Managed IT and support that keeps your business running — from the same team that built your network.

A Handcrafted Solutions technician servicing a workstation at a desk in front of a network rack.
Managed

// Overview

When your security, access, and Wi-Fi all run on one network, it helps to have one team that understands the whole picture. Our IT roots mean we don’t just install hardware — we keep it running.

We provide the practical IT support commercial properties and small businesses actually need: network and device management, monitoring, troubleshooting, and a real person to call when something’s wrong — not a ticket that disappears.

Because we already know your systems, IT support from HCS is faster and simpler. One partner for your technology, end to end.

// Included

What you get

  • Network & infrastructure management

  • Proactive monitoring & alerts

  • Troubleshooting & on-site support

  • Device & endpoint setup

  • Security & updates

  • One team that knows your whole system

  • Remote & on-site help

  • Scales with your business

// Process

How it works

STEP 01

Walkthrough

We assess your property on-site — what’s there, what’s failing, and what you actually need.

STEP 02

Design

A system engineered around how your property actually works — not a catalog page.

STEP 03

Install

Our own team installs, cables, and configures everything end to end.

STEP 04

Support

Ongoing management and a team that picks up the phone when you call.

// Platforms

Built on platforms you can trust

Backed by the same UniFi-based networks and cloud platforms we install — so your IT support and your infrastructure come from one accountable team.

Ubiquiti UniFi

// Fit

Who it’s for

  • Small & mid-size businesses
  • HOA & property management offices
  • Existing HCS clients
  • Anyone who wants their network supported, not just installed

Want IT that just works?

Get a free, no-obligation quote from the Wasatch Front’s trusted commercial technology partner.